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• I connect VRN-900U v 2.0 to a Milestone System running XProtectEnterprise v 6.0d. Connecting to the Master, I can see all the slaves and the master on the network. I can only view images from the Master and the first Slave. What is wrong?
  As long as you can see all the Slaves and the Master, nothing is wrong! You just have to reset the GUID on the VR-N900U ...
• I have a camera labeled "digital camera". Somebody told me this camera is analog. Is this true?
  Most probably YES!Most CCTV camera on the market today are labeled “digital camera” This is not a misprint or false advertisement. Technically speaking, it is ...
• I just opened my GY-HD250 and the HD-SDI connector is not working?
  To turn the HD-SDI on open the camcorder's menu. Go to the second page of the "Video Format 2/2" menu. Turn the "HD/SD-SDI OUT" menu ...
• Is VR-N900U a true Network recorder (IP recorder) If so, why the unit has 4 analog video inputs on the back panel?
  YES, VR-N900U is a TRUE network recorder.The unit can work with up to 9 IP (network cameras) using a single network cable connection. Please note, NO camera ...
• Is there a very specific setting, or some limitation with using an SR-DVM600 with Final Cut Pro? I cannot get FCP to recognize the deck. The deck is in DV mode and the output is set to DV. Thanks!
  Here is a basic troubleshooting and countermeasure for issues connecting and using SR-DVM70US, SR-DVM700US, SR-DM600US) with an NLE. Reset the unit by holding stop and operate ...
• Is it possible to dub DVD's to an external IEEE-1394 device such as a non-linear editing system with the SR-DVM700?
  Yes, you can digitally transfer content from a DVD, or from the Hard Disk Drive, to a device connected through the IEEE-1394 (iLink) connector on ...
• I am attempting to control a SR-MV55U using RS-232 on a Crestron control system. I have had success with the all of the functions that I need except for one. I cannot get the POWER ON command to work. Are you aware of this and is there a fix?
  There is a feature called POWER SAVE that is utilized in the SR-MV55US combo deck. When POWER SAVE is set to [ON] the rs-232 ...
• I presently have three GY-DV550's configured as studio cameras in my facility and would like to upgrade to HD. Which of my accessories are compatible with the GY-HD250?
  The good news is that most of the studio accessories for the GY-DV550 can also be used with the GY-HD250U in a studio configuration, saving ...
• I have GY-HD251E(PAL) & GY-HD100(NTSC) cameras. and I shoot in the 720/24P format with these two cameras together. In post production, can i edit the footage from these different two cameras together?
  The GY-HD100U(NTSC) and the GY-HD251E(PAL) when operated at 24P, record footage in exactly the same format. You can edit their footage together in post. ...
• I own an RS-1 and I cannot find the HDMI version anywhere. Could you please let me know the version of HDMI the DLA RS-1 is compatable with?
  The DLA-RS1 is compatible with HDMI 1.2b. ...
• I have 2 GY-HM700s. How do I sync the timecode on the cameras for multi-camera shots that will be edited in my NLE software?
  The GY-HM700 does not have a provision locking time code to an external source, including a second camera.   (The GY-HM790U allows you do to ...
• I have a HD250U and the KA-HD250U Studio adaptor. How do I get the "----" for the VTR status to not be displayed. It is being displayed on the view screen and the final output. I can get the"---" to change to REC/STBY/STOP/ etc but it will not all go away.
  There is also a menu option in the camera that allows the user to turn off the analog character output. This is located on the first ...
• Is there a way to eject a stuck tape, what is the procedure?
  First, make sure that the camera is powered with a full battery or AC adapter when pressing EJECT.  If the tape cannot be removed from ...
• Is it possible to use the new 64GB SDXC card 64 with the GY-HM100 and GY-HM700 camcorders?
  The GY-HM100 and GY-HM700 cameras utilize Class 6 and Class 10 SDHC cards in sizes up to 32GB. Both cameras were designed ...
• Is there a connector provided on Blu-ray recorders SR-HD1250 and HD1500 to connect a PC monitor or TV?
  For output to TV's and video monitors, the Blu-ray recorders are equipped composite video (SD), component analog video (HD), S-Video (SD), L/R audio and HDMI ...
• Is it possible to record to the HD-1250 or HD 1500 hard drive from a cable TV input?
  The SR-HD1250/1500 models do not have a tuner and therefore cannot be provided a cable TV signal to record. ...
• I own a 200UB model, which has three component outputs, but no HD/SDI. What is the bitrate and color space of the signal that is streamed through the component outputs?
  The component outputs on the GY-HD200UB provide analog signals and therefore do not have a "bitrate." Internally, the signals are processed digitally as ...
• Is the JVC GYHM100 the same as the JVC GYHM100U? If not what are the differences?
  The "U" suffix on JVC model numbers designates that the product is manufactured for the North American market. Models with an "E" suffix ...
• I just purchased a GY-HD200UB, the package with the 100GB hard drive, 17x lens, etc. I just now took the camera out of the box and noticed, printed on the camera "GY-HD200." Are all the models marked that way? How can I tell if it's the newest model UB? Just want to make sure I have the right camera before I start using it. Thanks!
  The GY-HD200 "B" models are identified with the letter 'B' in parenthesis following the model number on the carton box, as shown below:The serial number ...
• Is there an Anton Bauer battery package for the GY-HM100U?
  The GY-HM100U is compatible with the new ElipZ power system from Anton/Bauer. With the ElipZ, the approximate run-time is 10 1/2 hours. The correct ...
• Is there a tripod available for the GY-HM100U? How much does it cost?
  JVC doesn't make tripods. Most JVC professional dealers carry various tripods suitable for use with the GY-HM100U. ...
• I'm trying to play video out of a JVC GY-HM700U camcorder into a Sony DNW-75A deck via SDI. Video and audio come through just fine, but no time code. Since time code should come down the SDI signal, I'm at a loss. Any suggestions??
  An SDI stream may contain two separate TC signals – LTC and VITC.  The GY-HM700 outputs VITC timecode.  Some equipment (like JVC G-series monitors) will allow ...
• Is it possible to record video to the HM700 from an external deck (i.e. make a dub)? If so, how would you set that up?
  The GY-HM700 has no provision to record from an external source.   The existing IEEE-1394 connection is provided for recording FROM the camera TO an ...
• I would like to buy either a JVC GY-HD 200UB or a JVC GY-HD201E I am in Europe where these cameras appear to be about the same. Could you please explain the difference?
  In USA there is a single model GY-HD200UB. This unit has both firewire output and input, and works in all flavors of 720P HD (ie ...
• Is there any cable that will let me transfer the video from the GY-HD100 to a DVD recorder with a DV or S-Video input?
  Since the GY-HM100 records in HD only, there is no provision for an encoded DV (standard def) output.  A composite video output is provided primarily ...
• Is it possible to upgrade HD200UB to PAL version at JVC service facility in the U.S.?
  JVC operates service centers around the world, specialized in repair and upgrades for products sold within their respective countries. JVC Service and Engineering Company ...
• I'm going to buy a HM-100, but one point is confusing me. The JVC product site says that the camera works with SDHC Class 6 cards. But I find a lot of Class 6 cards with a different maximum read/write speed, but none with maximum speed of 35Mb/sec, how will I be able to record in full HD mode?
  All Class 6 SDHC cards will provide a sustained read/write speed of at least 6 megabytes (48 megabits) per second--fast enough for the 35mbps mode ...
• Is it possible to upgrade a GYHD200 into a GYHD250
  There are significant hardware differences between the two models.  Therefore there is no upgrade possible ...
• I would like to buy a JVC GY-HM700U ProHD Solid-State Camcorder in USA , can i shoot in PAL standard? Thank U!
  PAL and NTSC are the most common worldwide standards for standard definition (SD) television.   The GY-HM700U does not record SD, so it is technically ...
• In the Area Marker Menu what is the difference between Marker, Select and Safety, and R-Marker, R-Aspect and R Safety, respectively. In other words, what does the "R" prefix mean?
  The "R" settings designate an alternate set of markers that can be invoked with the "MAKE" trigger remote control.   This allows you to have ...
• Is there any video camera currently available that can play footage recorded on the (discontinued) JVC JY-HD10? I have footage recorded onto tape from this camera but I no longer have the camera. I would love to capture the footage, but I have not found a way to play it back. Thank you! Gilbert
  Any of JVC's tape-based ProHD cameras will play back HD footage shot with JY-HD10U.  Additionally, the BR-HD50 VCR will also play the footage. ...
• Is the component output on the GY-HD110U sampled as 4:2:0 [as recorded] or 4:2:2 [as output on HD/SDI on the 200 series cameras]?
  The component (analog) signal is directly from the 4:2:2 processor in the camera without resampling to 4;2:0 ...
• Is there a place in Southern California that I can rent the GD-463D10 3-D monitor?
  Please contact:Video Equipment Rentals912 Ruberta St.Glendale, CA 91201818-956-1444email:  wayne@verrents.com ...
• I have a SR-HD1500US. I am sending it an HDV signal via the ieee1394 input. I am using a Sony HDCA-702 to convert 1080i Serial Digital HD to HDV. I am able to record it to the hard drive just fine. When I try to burn it to a BluRay Disk it tells me that some media is not compatable. What should I do to make this work?
  The SR-HD1250/1500US decks can record Blu-ray discs in either the BDAV mode (menu screen showing a list of files) and the BDMV mode (conventional 'authored' ...
• Is the 4K D-ILA capable of 3D on its own, or does it need a second projector? Is it 120Hz and does it have a 3D circuit to drive auxiliary devices such as glasses?
  Two projectors are required to create 3D images when creating a 3D display system with either the DLA-SH4KNLG or DLA-SH7KNLG. When utilizing the 2 projector ...
• I recorded BD-R (BD-RE) disc using SR-HD1500 but it is not playing on my Sony player.
  Some Blu-ray players (especially older models) have compatibility issues with BD-R and BD-RE media. A firmware update may be required.  Please refer to manufacturer's website for firmware update ...
• Is it possible to record directly to a Blu-Ray disc from a live video signal?
  No.  All recording to either Blu-ray or DVD discs must be done from the internal hard drive on the SR-HD1250US or SR-HD1500US.   The good ...
• Is it possible to switch the SD cards while continuously recording? Say you have two cards in the camera. The card in slot A runs out, the camera switches to slot B. Will I be able to switch out the card in slot A now and the camera will continue to record on that card once all space in slot B has been used? I hope you can answer this question. Thank you very much.
  The short answer is 'yes.'   The GY-HM100 and the GY-HM700 behave differently in this respect.  The GY-HM700 will continue recording on the card in ...
• Is GY- HM700 a 10 bit camera or 8 bit? How can I get 10 bit 4:2:2 standard def from the HD SDI port? Will the Uncompressed HDSDI 4:2:2 output remain 4:2:2 when downconverted to SD?
  The GY-HM700 samples and processes its image at 14 bits per pixel (x3, RGB).   The signal is encoded and recorded at 4:2:0, 8 bits/pixel onto the memory ...
• I'm trying to copy miniDV tape to DVD. On the dubbing screen, it just sits there with a message that says 'please wait.' Is something wrong?
  "Please Wait" will appear on the screen in some cases when using the SR-DVM600/700U combo decks, but should not remain for any extended period of ...
• I have just purchased a DLA RS2 projector, but I can not find the keystone adjustment function. Please advise.
  The DLA-RS2 uses vertical and horizontal lens shift to compensate for correct geometry related to the position of the projector and screen, so keystone correction ...
• Is the codec used 4:2:2 and are the files output with that sampling information? On which outputs can I get direct 4:2:2 sampling?
  The GY-HM100 samples the image at 4:2:2 and can provide a live uncompressed 4:2:2 output via the HDMI port on the back of the camera. ...
• I use Adobe Pro CS4 for editing. Do I have to buy the SxS version of the GY-HM700?
  Adobe Premiere cs4 supports mp4 files natively. To create .mp4 files with the GY-HM700, you must have the KA-MR100 SxS Media Recorder installed. ...
• If you record in XDCAM EX, will it record on SDHC, or do you need an SxS card to record on?
  XDCAM EX (.MP4) format recording is possible when the KA-MR100 SxS media recorder is attached to the GY-HM700.   When this unit is attached, the camera ...
• I've recorded in the .mov format and imported into the latest Final Cut Pro (6.0.1). When viewing in FCP, I get audio, but no video, just a white screen. Suggestions? Also, what should I select for FCP Easy Setup?
  Make sure that you have updated Final Cut to the latest version (at least 6.0.4+), either from the computer's own UPDATE function, or by downloading ...
• I use the KA-MR100 SxS memory card recorder with my JVC camera. I've seen advertised an adapter that lets you use SDHC cards in the SxS slot. Will this work with my camera?
  No.  The SDHC to Express Data (or SxS) adapters that you describe internally convert the SDHC card to a USB signal recognized by many computers ...
• I am not planning for 3D now. Will HDMI 1.3a work OK? I am using Audioquest HDMI-X.
  The projector's HDMI 1.4a inputs are backwards compatible. Therefore HDMI 1.3 should work fine for the viewing of 2D material on DVD, or BD ...
• Is it possible to view 3D from a side-by-side source via the component inputs?
  No, 3D component is not possible — only HDMI. ...
• I have an HR21-700 DirecTV box. I called them and they tell me it will work at 1080i. Will I be able to see 3D content on my RS50 projector?
  Yes, the DirecTV box will work with the RS50 projector in the 3D mode if the content is provided from the box at 1080i (side-by-side) ...
• Is the firmware update for GY-HM100U and GY-HM100E the same? My camera has a problem with its iris. When you shoot bright objects such as fluorescent light the iris will close & open close which I hope could be fixed thru firmware up.
  The firmware and upgrade procedure for the United States (U) and European (E) models differ.    U.S. customers should download firmware from the JVC Americas ...
• Is my GY-HM series camera compatible with theSanDisk Extreme® Pro™ SDHC™ UHS-I memory cards
  Yes, the GY-HM series cameras may be used with the new UHS Speed Class 1 SDHC memory cards such as the SanDisk Extreme® Pro™ SDHC™ ...
• I have the HM-700, I would like to use the 100 as a companion camera. Is there anyway I can take my saved settings (Gamma, Knee and so on) on my 700 and load them into the 100?
  While this sounds like a great idea, you must realize that the two cameras have different image sensors and image processing circuits.  A specific setting ...
• I have a GY-HM100. Can I buy a unit to convert its output to firewire?
  JVC does not make such an adapter.  You may want to consider the Grass Valley ADVC-HD50 Real-Time HDMI to HDV Converter. It provides HDMI to ...
• Is there a way to show running time with date, hours, minutes and seconds in playback that can be seen on copies made?
  Although the information exists as part of the file data, the GY-HM100 does not create a "window burn" of the data superimposed over the image. ...
• I am the video director at a church which currently uses three GY-DV550s and one GY-DV500 in a multi-camera setup. The church is now considering an upgrade to HD equipment. Ideally, we would like to be able to use as many of our existing accessories as possible -- 26-pin cables, RM-P210 CCUs, Fujinon kit lenses, etc. What would be an ideal replacement for our existing system that would minimize the need to purchase new accessories?
  Without knowing the exact details of your equipment installation, it is hard to give specific and complete answers.  It is best to talk with a ...
• Is it possible to save an edited piece from FCP back to the camera card and then play back the edited version through the camera?
  We know of no way to externally create a file (other than on another GY-HM series camera) that will play ...
• I am replacing a JVC RS-2 projector with a RS-65. I currently have an HDMI 3 cable connected to the projector from my DVDO Edge video switcher/scaler. Assuming the bandwidth on this cable is wide enough, will I be able to use it for 3D content or is there something in the RS-65 design that REQUIRES HDMI 1.4 in order to view 3D.
  To support 3D signals, the DLA-RS65 requires cables certified for HDMI 1.4a.   ...
• I will be carrying a JVC HM700U on board an airplane. Will the new TSA x-ray equipment have any effect on erasing the footage on the SD card?
  There has been no evidence that we know of X-Ray affecting memory cards. Having said that, it is always advisable to make backups ...
• I’m using the Lens Memory feature and sometimes the picture is slightly smaller or shifted a little bit from the border of my SI Black Diamond Zero Edge screen after if finishes recalling a lens memory position. Why is that?
  As you know, the SI Black Diamond Zero Edge screen only has a ¼” border edge, whereas traditional screens have a 2” – 4” border.  ...
• I am using the Component Out on my GY-HD200u to connect to an external HD-SDI recorder by first passing the analog signal through a converter. Does the analog signal come "straight from the chips," or does it get processed digitally, then re-converted to analog before it reaches the component ports? When it comes out the ports, is it 8-bit or 10-bit analog?
  Digital processing has been the standard for a very long time, so there is no analog signal straight from the chips.  Our GY-HD series of ...
• I purchased the SR-HD1500US to record satellite programming. I'm able to record the feed from the satellite receiver to the HDD. However I can find no way to set a timer to record future events. Is there a way to do this? Perhaps you might have suggestions for RS-232 control software I could use to set a timer schedule?
  The SR-HD1500US does not have an internal programming capability for timer recording.As you suggested, it may be possible to control the device through RS232C and ...
• I have what appears to be a dead pixel in the middle of my footage. It's bright purple, and it shows up, then goes away for a few seconds, then shows back up. I know there are pixel refreshers on most cameras I have used. How can I do this with the GY-HM750u ?
  For the GY-HM750U, the camera needs to be set in the 720p60 resolution in the Record Set menu, and warmed up to full operating temperature, ...
• I have a JVC SR-HD1250US Blu-ray & HDD recorder and was wondering what DVD to purchase that supports high speed dubbing?
  Our instruction manual indicates what formats of DVD and BluRay disks are compatible for recording. DVD-R, DVD-RW, BD-R, and BD-RE are the commonly available formats, ...