IP Security Products

ID #1113

we have jvc ip camera model vn-c215v4u.the camera is working well,but the problem is when we want to see video through viewer the window get suddenly close.I also tried this http;// the result is same. pls, help in this matter. regards m iqbal wani said ahmed al-ajou trading corporation.

This will happen when the computer you are using to connect to the camera has the "popup blocker" enabled. Most probably IE has this feature enabled; go to IE, Tools, then Pop-up Blocker and disable.

If this does not work please find and DISABLE ALL pop-up blockers you have in your PC. Sometimes other programs (like Google bar, etc have their own pop-up blocker modules).

Last update: 2009-02-02 12:46
Author: Adrian Parvulescu
Revision: 1.0

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